Frequently Asked Questions

What to Expect When You Reach Out

Reaching out doesn’t mean having all the answers — it simply opens the door to a conversation.
 

Here’s what you can expect:

• A calm, compassionate response

• A conversation focused on listening first

• Gentle guidance through your options, at your pace

• Clear next steps, without pressure or obligation
   

Whether you’re planning ahead, facing a recent loss, or simply unsure where to begin, we meet you where you are and help guide what comes next.

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Are you a funeral home?
 

No. We are an independent celebration-of-life planning service. We focus on planning, coordination, and ceremony design, and work alongside funeral homes or licensed providers when required.
 

Do you work with bodies?
 

No. We do not provide body care services such as embalming, cremation, or burial. Our role is to support the ceremony and gathering itself — the part that brings people together to remember and honour a life.
 

What kinds of services do you plan?
 

We plan memorials, and celebrations of life. Services can be traditional, non-traditional, religious, secular, or entirely personal — guided by what feels right for the family and the person being honoured.
 

When should you reach out?
 

Anytime. Some families reach out immediately after a loss, others partway through planning, and many choose to plan ahead. There is no “right” moment — only when you’re ready.

Can you help plan a celebration of life while someone is still living?
 

Yes. Many people choose to gather and celebrate their life while they are still here to be part of it — to hear the stories, share a meal, and be surrounded by the people they love. We offer planning for living celebrations of life, creating meaningful gatherings that reflect the person’s personality, values, and relationships. These can be intimate or larger in scale, quiet or joyful, formal or entirely informal.
 

Do you offer pre-planning?
 

Yes. Pre-planning allows individuals to document their wishes and ease the emotional and logistical burden on loved ones in the future. It can be detailed or simple, structured or open-ended.
 

Where can a celebration of life take place?
 

Anywhere that feels meaningful — a home, outdoor space, community venue, place of worship, or funeral home. We help guide location choices based on your vision and needs.
 

Can a service be joyful or informal?
 

Absolutely. Many celebrations of life include music, favourite foods, personal rituals, laughter, and storytelling. We believe joy and remembrance can exist alongside grief.
 

What if we don’t know what we want?
 

That’s more common than not. Our role is to listen, ask thoughtful questions, and gently help shape something that feels right — without rushing or overwhelming you.
 

Do you provide grief counselling?
 

We don’t offer therapy or counselling, but we approach our work with compassion and care. We’re also happy to share referrals to grief support resources if helpful.
 

How does pricing work?
 

We offer tiered packages and custom support depending on how much involvement you’re looking for. Pricing is transparent, and we’ll walk through options together during a consultation. For more information about the different packages available and their cost, click here.